Yes, We kindly request that you commence your membership within one week following the drop-in class. Please reach out to us, and we will promptly furnish you with a discount code to be applied towards your membership.

Upon purchasing the membership, you may add any class to your cart. When you check out it "charges" your plan - so no additional payment needed.

Sorry - you need to book them one by one. There is a glitch in the booking system - if you book them together in the same transaction - the booking won't go through (although you will see a "thank you" page"). Please book them one by one. If you don't get an email confirmation - the booking didn't go through. I have made tech support aware. The membership starts the day you sign up, and goes until the same day the following month. You can cancel the membership anytime through the members’ portal as well.

We do not pro-rate the membership as we maintain programming throughout the year. During holidays, we adjust the schedule to meet demand. For example, we were open on December 22, 23, 29, and 30th, 2023, but closed the Friday after Thanksgiving. Members receive camp discounts of $50-$75 per week.

Members can cancel classes from the member section of the website up to 30 hours prior to the class starting. We ask that members cancel when they cannot attend to open space for others.

We haven’t had an issue with no-shows yet - I’ll likely introduce a late cancellation/no-show fee if no-show bookings are bumping other people, but I don’t want to solve a problem we don’t have. Let's just all be nice.

Memberships provide stable revenue for our small business, enabling us to offer a variety of activities. They're on a rolling 30-day basis, so you can join anytime. Please note, a registration fee is required with each new membership, not annually. If you end your membership and rejoin later, the registration fee applies again.

We designed our membership program to provide continuous access to our classes at an affordable rate.

Membership revenue is essential for us to maintain the stability of our operations and continue delivering high-quality services to all our members. We want to be transparent about the impact it has on our organization's ability to sustain our programs and services. Each membership plays a crucial role in supporting our ongoing operations, staff, and resources necessary to create memorable experiences for children and families.

If your family is facing financial hardship, or there is a medical reason that means your children cannot use the kids' club for an extended period of time, let us know and we can work something out.

Members can cancel their membership at any time from the members "My Subscriptions" section of the website. See the screen shot below, simply select "Cancel Subscription."

Once you cancel, your membership will be valid until the day before the "next payment date" - the memberships run on a rolling monthly basis, so if your joining date is 3 March, and you cancel in March, the membership would be valid through 2 April.